A Greggs outlet in south London has said they will refuse to serve customers who are wearing headphones.
Staff at the bakery in Croydon, South London, put up a notice to customers who are listening to music or on calls when they order.
The notice read: When in queue, remove your headphone/AirPods and come off phones or we may have to refuse service.
A staff member at the branch told The Sun: The sign is pretty blunt but we have no option. We get more and more customers coming in who seem to be lost in another world.
We try to be helpful and get everyone served quickly during busy times but its impossible if customers cant hear a word youre saying.
Customers could be turned away if they have headphones in (Picture: Getty)The approach isnt company-wide, and Greggs hasnt officially commented but its sure to be a rude awakening to customers in their own world.
Not all customers were best pleased with the news. X user Chandy.org wrote: As someone who relies upon my noise-cancelling headphones to go out and be around people.
This decision by one of your stores screams inaccessibility!
Others were pleased with the new rule, commenting full marks to Greggs.
One X user wrote: Fascinating move by Greggs! In a world where were constantly connected, its refreshing to see a business encouraging presence and community.
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